Policies

Warranty Policy:

DO NOT attempt to repair or modify any mechanical or electrical parts of this fan. Doing so will VOID this warranty.

  1. 1.This warranty applies Only to the original owner of the PGF.

  1. 2.This warranty Only applies to the repair or replacement of any of the manufactured parts of the PGF. Cynwark Corp reserves the right to determine if repair or replacement is warranted. 

  1. 3.Operating the PGF under conditions or usage not specified in the warnings, instructions, or care directions, or attempts to repair or modify the fan in anyway will render this warranty void.

  1. 4.Unless other wise prescribed by law, Cynwark Corp will not be liable for any personal injury, property or incidental or consequential damage of any kind (including water damage) resulting from defects, malfunctions, defects,improper installation or alterations of this product.

  1. 5.All parts of the PGF are guaranteed for a period of one (1) year from the date of purchase.

6. If you experience any other problem or claim with the PGF, please call or contact our customer service department at 888-938-6672.

Return Policy:

Any items that have been altered or damaged cannot be accepted for return.

 Returns without a return authorization code, and improperly packed or uninsured will be refused upon receipt.

Once our Quality Assurance Department has received and accepted the PGF, your refund will be processed immediately.

Please follow the directions below when initiating a Warranty Return or 10 Day Money Back Online Purchase Guarantee:

To return the PGF to Cynwark Corp., follow these 4 steps:

1.    Get your return authorization code. Call 1-888-938-6672 and you will be given a Return Authorization Code. Write this code in the form provided.

2.    Package your return.

3.    Write the return authorization code on the box.

4.    Insure your PGF.

If you have any further questions about our return policy please contact us at info@PGFfan.com or call 1-888-938-6672.

 

Cynwark Corporation

2211 Rayford Rd Ste 111-439

Spring TX 77386

United States

 

Refund Policy:

When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you've had the item, and how the item was purchased.

Return shipping will be paid by CYNWARK Corporation for all Warranty and 10 Day Money Back Online Purchase Guarantee returns. If you return an item and the reason for return is not a result of a CYNWARK Corporation error or warranty issue, the cost of the shipping will be paid by you. 

Cancelation Policy:

Once an order is placed it cannot be canceled. When you receive the PGF you will need to follow the standard Return Policy to receive a refund. 

Delivery / Shipping Policy:

Service Standard: All orders require one to two business days to process before shipping. Business Days are Monday through Friday, excluding holidays determined by common and other freight carriers.

Ordering and Shipping Confirmation: Upon successfully submitting your order, you will immediately see a thank you page containing your order number and order details, which you should print for your records. After ordering, you will also receive an email confirmation containing your order details.

Shipping Methods: This site provides a variety of shipping methods-each Storefront Client will determine available shipping options. Standard shipping methods supported are:
. UPS
• FedEx

Payment Options: We accept MasterCard, Discover Card and VISA credit cards. We do not accept cash, checks, money orders or CODs for orders placed online, telephone, mail, and fax.

Sales Tax and Other Charges: This site supports the collection and remittance of Sales Tax for all US states. The application of sales tax to your order is determined by the rules governing the specific Storefront Client whose product you are purchasing and the state to which the order will be shipped. Please check your sales tax charges at checkout.

Please note that Customers outside the United States shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.

Telephone and Mail Orders: We encourage you to order online for the fastest possible service. In order to help expedite the process, please have your credit card ready before placing your call. Within the United States please call the toll free number 1-888-938-6672.

Backorders: This site supports backorder processing. Your ability to place a backorder for out of stock product is determined by the policy of the individual Storefront Client. Please note that your credit card will only be charged when items you have ordered are released for shipping (shipping charges and sales tax are charged for the entire order on the first shipment).

Security Policy:

Security of your information provided for the purchase of the PGF Fan is secured by Authorize.net. 

Privacy Policy:

This Privacy Policy governs the manner in which CYNWARK Corporation collects, uses, maintains and discloses information collected from users (each, a "User") of the www.PGFfan.com website ("Site"). This privacy policy applies to the Site and all products and services offered by CYNWARK Corporation.

Personal identification information:

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information:

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How we use collected information:

CYNWARK Corporation may collect and use Users personal information for the following purposes:

  1. 1.To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

How we protect your information:

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information:

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above